Keep The Customer

The Customer Success blog that's quick and actionable

so you can get back to what’s important: keeping your customers

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Diana De Jesus

Quick and Free Way to Measure NPS

You need to get a pulse on how your customers are doing but you don’t want to spend months researching a tool or implementing a...

Diana De Jesus

The Evolution of Customer Success at a Growing Startup

Startups are booming! It feels like every time we blink, there’s a new company out there. In 2016 alone, 69% of U.S. entrepreneurs...

Diana De Jesus

How To Make Voice of the Customer(VoC) Work

When building new features or defining your positioning strategy, there’s one voice that has to have a seat at the table… Your Customers...

Diana De Jesus

How to Predict Churn with NPS

Want to predict churn? 🔮 Three letters can help you with that… Hey everyone 👋, in this post, I’ll be recapping a podcast episode hosted...

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WOMEN IN CUSTOMER SUCCESS