Keep The Customer

The Customer Success blog that's quick and actionable

so you can get back to what’s important: keeping your customers

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Diana De Jesus

Change Management: Driving Customer Adoption in Customer Success

Your tool could be a walk in the park, and even then, people could fail to adopt your product. We’re probably all familiar with Slack ––...

Diana De Jesus

Creating a Continued Onboarding Experience

If you want to make the biggest impact on retention, you need to focus on your user’s onboarding experience. You don’t believe me? Here’s...

Diana De Jesus

It All Starts With Onboarding- Val + Intercom

Hey everyone 👋 and welcome to the Inside Intercom with Val Geisler recap! The details Val Geisler is an email queen! She helps SaaS...

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