Diana De JesusSep 23, 20205 minChange Management: Driving Customer Adoption in Customer SuccessYour tool could be a walk in the park, and even then, people could fail to adopt your product. We’re probably all familiar with Slack ––...
Diana De JesusMay 27, 20205 minCreating a Continued Onboarding ExperienceIf you want to make the biggest impact on retention, you need to focus on your user’s onboarding experience. You don’t believe me? Here’s...
Diana De JesusNov 19, 20192 minIt All Starts With Onboarding- Val + IntercomHey everyone 👋 and welcome to the Inside Intercom with Val Geisler recap! The details Val Geisler is an email queen! She helps SaaS...