Diana De JesusMay 6, 20206 minCustomer Success at a Product-Led CompanyCreating a successful product-led company doesn’t come easy! But luckily for us, we’ve seen plenty of examples of companies that have led...
Diana De JesusApr 29, 20204 minCustomer Success Influences Company ValuationProving the ROI of Customer Success is a hot topic 🔥 For other teams, things are much clearer: Sales = attaining new business Marketing...
Diana De JesusApr 22, 20205 minIndividual Contributor to VP of Global Customer SuccessA lot of Customer Success Managers aspire to be in leadership. So what’s it like to go from Individual contributor to VP of a global...
Diana De JesusApr 15, 20205 minHow a CCO Drives Customer Relationship“In traditional businesses, the customer relationship ends with a purchase. But in subscription business, the customer relationship...