Diana De JesusMar 11, 20204 minCustomer Success During Economic CrisisIf you’re not at least slightly concerned about the implications the coronavirus crisis has on the economy, you haven’t been glued to a...
Diana De JesusMar 4, 20205 minCustomer Success: The Answer to ScalingCustomer Success is one of the fastest-growing careers right now! Since 2015, LinkedIn reports that the role has grown by 736%,...
Diana De JesusDec 4, 20196 minHow to Predict Churn with NPSWant to predict churn? 🔮 Three letters can help you with that… Hey everyone 👋, in this post, I’ll be recapping a podcast episode hosted...
Diana De JesusNov 19, 20192 minIt All Starts With Onboarding- Val + IntercomHey everyone 👋 and welcome to the Inside Intercom with Val Geisler recap! The details Val Geisler is an email queen! She helps SaaS...